The staff at Adamas are truly unbelievable! They go above and beyond each time. I have dealt with Adamas numerous times while being on the other side of Canada, and each time Adamas delivers effortlessly. All of the jewellery Adamas has custom designed for me is gorgeous and worthy of praise. Definitely my go!
Adamas International is the premiere place to shop for jewelry especially for the special moments like purchasing diamond ring. I was very satisfied with sale and service received from Adamas. Mr. Barnswell is exceptional knowledgeable in diamond market and has the reach in the industry to get you the best value for quality cut stones. I would not hesitate to recommend Adamas International for your jewellery needs especially diamonds. Satisfied customer
5 STAR SERVICE
I was recently recommended to Errol from a close friend and now, I HIGHLY recommend Errol. He has a commitment to his trade and the professional service he provided to me from start to finish has been simply amazing. This is not your typical people’s jewerelly or Spence diamonds. No one forces you to pick or choose or limit your options. Errol genuinely provides education into understanding the quality behind your diamond/jewelry needs, and through customization transforms your ideas into WOW solutions. Errol has definitely set a bar and I will definitely be recommending him to my close contacts. Thank you to the team at Adamas! I will definitely be needing more from the team soon and can’t wait to work with them again!
Errol is good at what he does and will try to help you get the product that you want. I had a custom engagement ring made that turned out unique and great. Then we wanted to put a halo for the center stone. He custom did the set after the fact to match the engament ring.
I am always happy every time I visit Adams’s. Errol is always very helpful and quick to respond to my requests. I would recommend his services and products to any one.
Needed a ring for my wife and contacted Adamas in the morning. The ring was sourced and delivered to her at work by 3pm same day! She was extremely happy! Happy wife, happy life! Thank you Errol!
Erroll was excellent. My custom ring came out better than I could have imagined!
My husband got my engagement ring from Adamas International 5 years ago and i'm still in love with it. Errol was wonderful to us and he still keeps in touch to make sure we have no problem with our purchase.
It was refreshing to work with a company that truly listens to your wishes and delivers exactly what you ask for! I would recommend Adamas International to anyone needing custom jewellery!
Awesome customer service. You're control of your design.
Excellent experience dealing with adamas International.
Bought my engagement ring there and have sent many friends. The staff and owner truly go above and beyond for their customers.
Awesome and timely Job
Great experience dealing with Errol and Karen. I needed a custom ring made in a very short period of time and they bent over backwards in order to turn it around in 48 hours, exactly how I had anticipated it to look. This was all at no extra charge. Very impressed and will use Adamas again for my jewelry needs.
Excellent experience dealing with Adamas International.
Bottom line up front: nice jewelry and customization if you are local. Horrible customer service and communication if you are not able to follow up in their store. I had an engagement ring designed by Adamas. I was referred by a couple of friends from Toronto who had good work done. I told them about the price I was quoted by Blue Nile and they were able to beat it by a little bit. However, I had to communicate over email and phone mostly during the process because I live in NY. I gave a buffer of three weeks before I was going to get engaged just in case, and they had to overnight it somewhere in the city and I ended up having to pick it up the night before I got engaged. The reason why is because there was horrible communication over email. I asked for designs BEFORE it went into production. That didn't happen and I ended up wanting changes. They had already started making it so they had to start over. Furthermore, I asked numerous questions over email and would only get maybe one of four answered. I would have to hound them for more answers. I ended up having to threaten them to return the ring and said I would get it from Blue Nile before I got any timely responses. They realized the experience was horrible so they issued me a $500 credit for future purchases. My now wife used them to design my ring. She had the same problem. They would never return calls or emails. They took MONTHS to resize the ring and send it back with no tracking information. We had no idea the ring was coming until it showed up randomly on our doorstep (no signature required???). They make great jewelry but their service is severely lacking if you are not local to meet with them face to face. There are too many other great companies to go with that offer less headache over a usually stressful time and large purchase. Buyer beware!
In 2015 I decided to propose, & asked Errol of Adamas to design an engagement ring for me; the result was a stunning 11 diamond white gold ring. Needless to say, the lady said yes; when the wedding date approached, myself & my fiance chose Adamas to design our wedding bands; again we were impressed by the quality of the product offered by Errol & the exceptional customer service offered by Karen of Adamas